Policies
By paying for your hire, you confirm you have read and accepted all Terms & Conditions. Failure to comply with these Terms & Conditions constitutes a breach of the hire agreement and may result in additional fees.
All garments must be handled with care. Please take extra caution around fake tan, makeup, perfume, food, drinks, jewellery, sharp objects, pets and weather conditions.
Garments must be returned by the agreed return date. Late returns may incur additional charges.
Minor cleaning is included in your hire. However, excessive staining, damage, alterations, loss or theft of a garment may result in cleaning, repair or replacement fees.
If a garment is deemed irreparable, lost or stolen, the customer will be liable for the full replacement value of the item.
Please ensure all booking details are correct before completing your purchase. While we will do our best to assist, changes cannot be guaranteed after confirmation.
Our standard rental period is 4 days all hires.
For posted hires, garments must be returned via Express Post on the next business day following your event. All postal returns must be lodged over-the-counter at an Australia Post outlet. Returns placed in street post boxes or sent via regular post are considered a breach of the hire agreement.
Late returns may incur a fee of $15 per day, plus any losses incurred as a result of the delayed return. Failure to return a garment may result in the customer being charged the full replacement value of the item. If a late return causes a subsequent booking to be affected, the customer may be liable for the value of the missed hire.
For posted hires, responsibility for the garment remains with the customer until the return parcel has been lodged with Australia Post and a valid lodgement receipt has been obtained.
Store credit may be offered at Love Me Later Hire’s discretion if a cancellation request is made at least 48 hours prior to the scheduled hire date.
Store credit is valid for 12 months from the date of issue and is not redeemable for cash.
Change of mind, incorrect sizing, failure to wear the garment, event cancellation, weather conditions or finding an alternative outfit do not qualify for a refund.
If a garment becomes unavailable due to damage, loss, late return or circumstances beyond our control, Love Me Later Hire will provide either a suitable replacement, store credit or a full refund of the hire fee.
No refunds will be provided once the hire period has commenced.
